Local dispatch for our primary markets.
US orders are arranged from our US warehouse, Canadian orders from our Canadian warehouse, and Australian orders from our Australian warehouse. Our Hong Kong warehouse supports Hong Kong enquiries.
Our service for the USA, Canada and Australia is domestic dispatch, with no overseas shipment substituted for a locally quoted order. Availability varies by product and warehouse. Confirm the stock, dispatch origin and delivery region before ordering.
| Delivery market | Dispatch location | Next step |
|---|---|---|
| United States | USA warehouse | US supply enquiries |
| Canada | Canada warehouse | Canadian supply enquiries |
| Australia | Australia warehouse | Australian supply enquiries |
| Hong Kong | Hong Kong warehouse | Confirm local availability |
Know the arrangements before dispatch.
Your quote or order confirmation should specify:
- The domestic dispatch location and available stock.
- Products, quantities and any agreed split delivery.
- Shipping charges, carrier arrangements and estimated timing.
- Delivery address, receiving contact and any access requirements.
- Product-specific packaging, transport and storage instructions.
We do not publish universal transit times. Estimated dispatch and delivery dates depend on confirmed stock, order preparation, destination and carrier service.
Prepare your laboratory to receive the order.
Provide a complete address and a contact who can receive research materials. Check the delivery for visible damage, missing items and correct product identification, and follow the supplied product-specific storage instructions.
Packaging and temperature requirements must be confirmed for the particular material. Do not assume refrigerated shipping, frozen delivery or a validated cold chain unless this is expressly agreed.
Keep packaging and delivery records where safe if there is a concern. For an incorrect address, access issue or missed delivery, contact our team promptly so the available options can be reviewed.
Keep delivery issues connected to your order.
If an order is delayed, missing, damaged or incomplete, email your order reference and the relevant details to sales@wholesalelabpeptides.com. We will review the concern against the agreed delivery arrangements and applicable rights.
If local stock is unavailable, we will discuss availability or cancellation before proceeding. See our returns and refunds policy for order concerns.